BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When buying products
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when talking to friends about their jobs
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when attending the company picnic
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when greeting customers in person
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Detailed explanation-1: -A customer service mindset is all about putting the customer first. It is about demonstrating that you care about their satisfaction and meeting their needs. This means that, no matter the situation, you always aim to please the customer. But it can be challenging, especially when your customer is angry or upset.
Detailed explanation-2: -Demonstrate good customer relations by doing the following: considering and attempting to meet their needs, concentrating on them without distractions, following up with them, following through on what you say you are going to do, and being efficient in handling issues.
Detailed explanation-3: -When interviewing candidates, look for these customer service qualities, traits and skills. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal.