MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which of the following is NOT something to which customers pay attention?
A
Words
B
Facial expression
C
Handwriting
D
Appearance
Explanation: 

Detailed explanation-1: -Detailed Solution. Effective online communication is NOT an element of customer service.

Detailed explanation-2: -What are some examples good customer service? In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more. Read on below to discover what you can do to level up your customer strategies.

Detailed explanation-3: -Which of the following statements are not true of satisfied customers? Satisfied customers do not share their experience with other people.

Detailed explanation-4: -Customer delight is surprising a customer by exceeding their expectations and thus creating a positive emotional reaction.

There is 1 question to complete.