BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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You are working in Bataras Sembulan. The following are your internal customers, EXCEPT (you may pick more than one answer)
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Aiden, your colleague
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Encik Azman, your manager
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Miss Carol, your lecturer
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Encik Suif, the principal of MSUC Sabah
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Explanation:
Detailed explanation-1: -For instance, a person who manages a company’s email address is an internal customer of a person who writes and designs content for all outgoing messages. Internal customers can also describe one department that similarly affects the daily operations of another.
Detailed explanation-2: -What is an internal customer? Internal customers have a relationship with, and within, your company, either through employment or as partners who deliver your product or service to the end user, the external customer.
Detailed explanation-3: -Quality Management Unit of a Company can be considered to be an Internal Customer.
There is 1 question to complete.