MANAGEMENT

Detailed explanation-1: -Contingency questions are questions that are only to be answered by some subgroup(s) of respondents. For example, “If you own your home, how long have you owned it?” Contingency questions may have either closed-ended or open-ended response options.

Detailed explanation-2: -For example, you could ask, “How did you find the services at our gym?” Answers could include “extremely professional, ” “moderately professional, ” and “not at all professional.” This question captures detailed data and can lead to more actionable insights.

Detailed explanation-3: -Factual questions require fact-based answers. There is only one correct answer, which can be verified by referring to the text or other learning materials. For example, a learner may be asked to look at a passage, then answer a series of factual questions based on what they just read.