MANAGEMENT

BUISENESS MANAGEMENT

MARKETING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Relationship management concentrates on?
A
Acquisition of customers
B
Building customer loyalty
C
Individual sales
D
Sales through partners
Explanation: 

Detailed explanation-1: -CRM software will help you grow customer loyalty and brand awareness by maintaining open communication channels with your leads and customers. By combining CRM customer data and market automation features, you can send them curated information that is engaging, informative, and valuable for them.

Detailed explanation-2: -Relationship marketing is designed to build meaningful customer relationships. Its goal is to not only cultivate greater engagement but also to encourage shoppers to form emotional connections with your brand. When done right, the result is more consistent sales and a greater customer lifetime value.

There is 1 question to complete.