MANAGEMENT

BUISENESS MANAGEMENT

MARKETING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The customer of a service business is often called a ____
A
customer
B
consumer
C
client
D
None of the above.
Explanation: 

Detailed explanation-1: -A person who purchases goods and services, from the company is known as the Customer. Client refers to someone who seeks professional services from the company. There exist an agency agreement between the client and the service provider.

Detailed explanation-2: -Key Differences: Customer vs Client Definition: Simply put, a client is the one who wants professional support/service from the company. Whereas, a customer refers to a person who purchases products or services from the company.

Detailed explanation-3: -A customer is someone who buys products or services from a company, while a client refers to a certain type of customer who purchases professional services from a business. Generally speaking, customers buy products while clients buy advice and solutions.

Detailed explanation-4: -Who makes up the base of customers? In sales, business, and economics, a customer is someone who buys something from a seller, vendor, or supplier in exchange for money or something else of value. This person is also called a client, buyer, or purchaser.

Detailed explanation-5: -Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.

There is 1 question to complete.