BUISENESS MANAGEMENT
MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Conversion
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Acquisition
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Research
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Reach
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Detailed explanation-1: -Therefore, customer annoyance is NOT the main stage in a customer relationship life cycle.
Detailed explanation-2: -Customer Lifecycle Stage: Acquisition, Conversion, Retention, Loyalty.
Detailed explanation-3: -Marketing analysts Jim Sterne and Matt Cutler have developed a matrix that breaks the customer lifecycle into five distinct steps: reach, acquisition, conversion, retention and loyalty.
Detailed explanation-4: -There are six steps in that relationship; that is, the customer lifecycle: discovery, evaluation, purchase, use/experience, bond, and advocacy.
Detailed explanation-5: -A customer relationship lifecycle consists of four main stages: customer acquisition, customer development, customer attraction and customer satisfaction. customer acquisition, customer development, customer retention, and customer decline.