MANAGEMENT

Detailed explanation-1: -Social media can help your business to: attract customers, get customer feedback and build customer loyalty. increase your market reach, including international markets. do market research and reduce marketing costs.

Detailed explanation-2: -Five Key Social Media Behaviors (IMAGE) This figure illustrates the five key social media behaviors: (1) broadcast information; (2) receive feedback on this information; (3) observe the broadcasts of others; (4) provide feedback on the broadcasts of others; and (5) compare themselves with others.

Detailed explanation-3: -Social media platforms that work well for businesses include Facebook, Twitter, Instagram, TikTok, Pinterest and LinkedIn. This article is for small business owners who want to learn about using social media for business and benefit from an effective social media strategy.

Detailed explanation-4: -There are two functions of social media for business : Are you participating in the conversation and sharing? and Are you listening and monitoring what is being said about you?