MANAGEMENT

Detailed explanation-1: -’Showrooming’ is just another term that has come about based on trends stemming from the fragmentation of the standard customer path to purchase. ‘Showrooming’ is when customers head into a store to see a physical product and try it out – a huge step in the decision process – but then make the purchase online.

Detailed explanation-2: -The minute your customer walks into your shop, they should be greeted. Remember, we said they should be greeted, not “attacked” with a sales pitch. Say hello, offer them a glass of water and then walk away. Then, give them a few minutes to look around before offering your one-of-a-kind customer service.