BUISENESS MANAGEMENT
PACKAGING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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It is a valuable and simple indication of customer dissatisfaction on the business existing products and services. It is a clear indication of customer argument on certain aspects of the business
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Desk Research
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Customer Contact Staff
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Complaint and Complaint Analysis
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None of the above
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Explanation:
Detailed explanation-1: -Types of Dissatisfaction Failure in terms of quality. Failure to deliver what was promised. Failure in terms of performance or usability of a product.
Detailed explanation-2: -What is customer dissatisfaction. Customer dissatisfaction is the antithesis of customer satisfaction. It happens when customer expectations are not only not meant, but also when the company fails to do anything about the complaint.
There is 1 question to complete.