BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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____ are welcome, for it is not obligatory to accept them.
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suggestion..
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order
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courtesy.
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complaint.
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Explanation:
Detailed explanation-1: -Courtesy implies taking into consideration both viewpoints as well as feelings of the receiver of the message. Courteous message is positive and focused at the audience. It makes use of terms showing respect for the receiver of message.
Detailed explanation-2: -In business you will be judged on your professional expertise, not your communication ability-this statement about business communication is not true.
Detailed explanation-3: -Enclosures Enclosures show the documents attached to the letter.
Detailed explanation-4: -Communication is broadly classified into two – verbal and non-verbal.
There is 1 question to complete.