BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Writing sincerely
|
|
|
Making the reader feel important
|
|
|
Including a sales pitch for future business
|
|
|
Writing naturally
|
Detailed explanation-1: -Q13) Answer: Including a sales pitch for future business Explanation: The purpose of good will letters is not to bring immediate revenue, but to establish a positive relationship with the readers. Therefore, sales pitch would be inappropriate …
Detailed explanation-2: -What is a goodwill letter? When you write a goodwill letter, you’re asking a creditor or collection agency to remove a negative mark on your credit reports. Why bother? Dings on your reports, such as a late payment or an account in collections, stay on your reports for seven years and weigh down your credit scores.
Detailed explanation-3: -2 Social business correspondence does not promote immediate business, but it is a chance to build goodwill. such letters may express congratulations, sympathy, or thanks, or may convey an invitation or announcement.