BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
____ listening is listening beyond words in order to understand a deeper message. Active listeners are able to detect and reflect the feelings that give emotional energy to language.
A
Reflective
B
Understanding
C
Active
Explanation: 

Detailed explanation-1: -Active listening definition Active listening requires the listener to fully concentrate, understand, respond and then remember what is being said. You make a conscious effort to hear and understand the complete message being spoken, rather than just passively hearing the message of the speaker.

Detailed explanation-2: -Deep listening occurs when you’re committed to understanding the speaker’s perspective. It involves paying attention to both verbal and nonverbal cues, such as the words being used, the speaker’s body language, and their tone.

Detailed explanation-3: -The listening process. The listening process involves four stages: receiving, understanding, evaluating, and responding.

Detailed explanation-4: -Active listening requires you to listen attentively to a speaker, understand what they’re saying, respond and reflect on what’s being said, and retain the information for later. This keeps both listener and speaker actively engaged in the conversation.

There is 1 question to complete.