BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
A smile is what kind of nonverbal symbol?
A
touching
B
body language
C
space
D
time
Explanation: 

Detailed explanation-1: -The smile is the most universally recognized nonverbal signal. It has enormous power to diffuse tense situations, smoothen customer service, raise the level of teamwork, and communicate friendliness. A genuine smile can communicate pleasant emotions such as happiness, acceptance, and appreciation.

Detailed explanation-2: -Smiling is a part of the nonverbal communication that is strictly linked to the paraverbal communication (voice sound).

Detailed explanation-3: -A smile can indicate approval or happiness. A frown can signal disapproval or unhappiness. In some cases, our facial expressions may reveal our true feelings about a particular situation. While you say that you are feeling fine, the look on your face may tell people otherwise.

Detailed explanation-4: -Facial expressions are an important part of kinesic communication, as they can convey a wide range of emotions. Some common facial expressions that are used in kinesic communication include: Smiling: A smile can convey happiness, friendliness, and positive emotions.

Detailed explanation-5: -Like many facial expressions, the smile can be produced either deliberately by voluntary movement of the Zygomaticus major muscles or spontaneously in response to social or emotional stimuli.

There is 1 question to complete.