BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
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An example of active listening is:
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Looking off into space
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Skimming the outline carefully
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Moving around while others speak
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Focusing on main ideas being communicated and responding with full attention
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Explanation:
Detailed explanation-1: -Examples of Active Listening Techniques Demonstrating concern. Paraphrasing to show understanding. Using nonverbal cues that show understanding such as nodding, eye contact, and leaning forward. Brief verbal affirmations like “I see, ” “I know, ” “Sure, ” “Thank you, ” or “I understand”
Detailed explanation-2: -Show That You’re Listening Nod occasionally. Smile and use other facial expressions. Make sure that your posture is open and interested. Encourage the speaker to continue with small verbal comments like yes, and “uh huh."
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