BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Analyse these sentences. Identify which sentence follows the principles of effective business writing.
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Please send your cheque soon!
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We demand your payment of RM100 immediately
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If you don’t pay the balance of your account by November 12th, we will be forced to contact the police and let them know you are delinquent on your account
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This message is a friendly reminder of the balance RM255 on your account that was due September 5th
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Explanation:
Detailed explanation-1: -Clarity of thought, conciseness, correct grammar and sentence structure, and simple language characterize effective business writing.
Detailed explanation-2: -Plan out what you will say to make your writing more direct and effective. Use words sparingly and keep sentences short and to the point. Avoid jargon and “fancy” words. Strive for clarity instead.
Detailed explanation-3: -The seven C’s of communication are a list of principles for written and spoken communications to ensure that they are effective. The seven C’s are: clarity, correctness, conciseness, courtesy, concreteness, consideration and completeness.
There is 1 question to complete.