BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Upwards
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Horizontal
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Downwards
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Detailed explanation-1: -Horizontal communication, sometimes referred to as lateral communication, encompasses workplace communications among people, departments or teams at the same level in an organization.
Detailed explanation-2: -As the term suggests, downward communication flows from higher organizational levels (supervisors) to lower organizational levels (subordinates). Upward communication flows from lower to higher organizational levels. Lateral (or horizontal) communication flows across the organization, among personnel on the same level.
Detailed explanation-3: -Think about brainstorming sessions, department-wide meetings and group discussions with your coworkers. These are examples of horizontal communication.
Detailed explanation-4: -Upward communication consists of the flow of performance reports, grievances, and other information from lower to higher levels. Horizontal communication is essentially coordinative and occurs between departments or divisions on the same level.