BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
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Detailed explanation-1: -Human relations skills are the capacity to connect with others so that you can constructively collaborate and achieve common goals. This includes being able to understand and empathize with others, as well as being able to communicate effectively.
Detailed explanation-2: -The better our human relations, the more likely we are to grow both professionally and personally. Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all skills we will discuss throughout the book.
Detailed explanation-3: -The four main human relations skills include: communication, empathy, stress management, and conflict resolution. These skills, along with personality, values, and perceptions can help us connect with others.
Detailed explanation-4: -Bottom line: Communication, conflict resolution, multitasking, negotiation and organization are all vital to human relations. Leaders who develop these skills are on their way to successfully implementing human relations management practices.