BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
sit back and relax
|
|
be comfortable and relax
|
|
maintain good eye contact
|
|
face the other person directly
|
Detailed explanation-1: -Asking relevant questions can show that you’ve been listening and help clarify what has been said. If you’re not sure if you’ve understood correctly, wait until the speaker pauses and then say something like “Did you mean that x…” Or “I’m not sure if I understood what you were saying about…”
Detailed explanation-2: -Using body language and other signs to acknowledge you are listening can also help you to pay attention. Try to respond to the speaker in a way that will encourage them to continue speaking, so that you can get the information that you need.
Detailed explanation-3: -Active listening is considered a valuable workplace skill because it can often lead to clearer communication and build more effective relationships with your colleagues, manager, and clients. As with any skill, you can improve active listening with practice and by approaching conversations with greater intentionality.