BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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During telephone conversation, one must
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Be responsibly
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Talk like a boss
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Put a smile on your face
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Be courteous and establish a report
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Explanation:
Detailed explanation-1: -Having good phone etiquette plays a large part in maintaining a strong connection with your customers and ensuring an air of professionalism. Good phone etiquette can separate you from the rest of the market and encourage customers to call back once more.
Detailed explanation-2: -If you answer the phone in a professional manner, the caller may be more motivated to give you their business. They may also feel welcome to ask questions, find solutions and offer loyalty to your organization.
There is 1 question to complete.