BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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sending a message composed in anger.
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sending a message which contains too many emoticons.
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sending unsolicited material that the receiver may deem to be junk mail.
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sending the same message to many people.
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Detailed explanation-1: -Flaming or roasting is the act of posting insults, often including profanity or other offensive language, on the internet. This term should not be confused with the term trolling, which is the act of someone going online, or in person, and causing discord.
Detailed explanation-2: -It’s rarely important that you respond to the email immediately. If the email needs a response now, think about using another method of communication. Some people will advise that you prepare your response, but save it in your drafts and don’t send it until later.
Detailed explanation-3: -More generally, although there are different definitions in the literature as to what constitutes a flame, most studies claim that messages showing attributes such as hostility, aggression, intimidation, insults, offensiveness, unfriendly tone, uninhibited language, and sarcasm can be considered flames.