BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
In cliam letter the initial ststement should contain ____
A
Good news
B
Bad news
Explanation: 

Detailed explanation-1: -In claim letter the initial statement should contain good news. Letters that convey pleasant messages are referred to as “good news” letters. Letters not likely to generate any emotional reaction are referred to as routine letters.

Detailed explanation-2: -At the beginning of your letter, indicate that you are making a claim and specify the type of claim you are making (e.g., an insurance claim). State the policy number, if applicable. Describe the specific circumstances or details of the claim (for example, that a product is defective or the details of an accident).

Detailed explanation-3: -Indicate at the start of the letter that you’re making a claim then specify the type of claim you’re making. If applicable indicate the policy number. Explain the specific details or circumstances of your claim. Make sure to mention all the significant facts about the claim.

Detailed explanation-4: -Letters should be checked for style, format, spacing and tone; and eliminate wordiness, redundancy, old-fashioned phrases, clichés, unnecessary legalese, poor punctuation and grammar, typos and misspellings.

There is 1 question to complete.