BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
It is caused by people’s emotional response / reaction to words.
A
Feedback
B
Setting
C
Message
Explanation: 

Detailed explanation-1: -Triggers can be people, places or things, as well as smells, words or colours. Emotional triggers are automatic responses to the way others express emotions, like anger or sadness. For example, you may not have a problem interacting with an angry person, but find it hard to deal with someone who’s crying.

Detailed explanation-2: -Emotions are reactions that human beings experience in response to events or situations. The type of emotion a person experiences is determined by the circumstance that triggers the emotion. For instance, a person experiences joy when they receive good news. A person experiences fear when they are threatened.

Detailed explanation-3: -Emotional experiences have three components: a subjective experience, a physiological response and a behavioral or expressive response.

Detailed explanation-4: -The facial feedback hypothesis suggests that individuals’ emotional experiences are influenced by their facial expressions. For example, smiling should typically make individuals feel happier, and frowning should make them feel sadder.

There is 1 question to complete.