BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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compensation
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morale
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benefits
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understanding
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Detailed explanation-1: -Even though some employers try to prevent and stop grapevine communication, it is an inevitable part of business life, with the American Management Association estimating that fully 70% of all organizational communication emanates through the grapevine. Moreover, most employees deem it trustworthy as well.
Detailed explanation-2: -Morale can be destroyed when employees learn of major events affecting their jobs through the grapevine or from news accounts-rather than from management. Employees should be informed first.
Detailed explanation-3: -Grapevine rumors are easily stopped via effective and direct communication. People listen and think at half the speed at which they talk. The grapevine is strongest in organizations where information is openly shared.
Detailed explanation-4: -Which of the following is the most important part of a negative message? buffer, reasons, bad news, goodwill closing. a neutral but meaningful statement that encourages the receiver to continue reading.