BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Listening is an active process by which we make sense of, assess, and respond to what we hear. The listening process involves five stages: receiving, understanding, evaluating, remembering, and responding. These stages will be discussed in more detail in later sections.

Detailed explanation-2: -It’s the feeling that the person, even the company, is simply not listening. Simon Sinek says “Listening is not the act of hearing the words spoken, it’s the art of understanding the meaning behind those words.

Detailed explanation-3: -Merriam-Webster defines hearing as the “process, function, or power of perceiving sound; specifically: the special sense by which noises and tones are received as stimuli.” Listening, on the other hand, means “to pay attention to sound; to hear something with thoughtful attention; and to give consideration.”

Detailed explanation-4: -Listening is a conscious activity based on three basic skills: attitude, attention, and adjustment. These skills are known collectively as triple-A listening.

Detailed explanation-5: -The listening process involves four stages: receiving, understanding, evaluating, and responding.