BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Many people think silence during a conversation is bad, leading them to panic when it happens. However, it can also be useful to
A
start talking about anything as fast as you can
B
bring up a new subject
C
include someone new into the conversation.
D
make a friendly farewell
Explanation: 

Detailed explanation-1: -Silence can allow us to calm our message. If you’re feeling anxious, excited, frustrated, agitated, etc., taking a moment of quiet to collect ourselves can be helpful. This doesn’t mean we have to not express our feelings. In fact, taking a moment of silence could help us communicate our emotions better.

Detailed explanation-2: -Many of us talk too much, which in turn can hurt our delivery. Silence allows us to listen better and focus on what the other person is saying, verbally and non-verbally. Being silent can allow both of you to better understand the conflict and reach a resolution faster.

Detailed explanation-3: -Silence provides space for decision making Allowing silence into your conversations can give you, and the person you’re talking to, space to consider what happens next. Confusion can become clarity when you don’t rush to fill the space with words.

There is 1 question to complete.