BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Close Explanation Explanation: A business letter is the best channel to choose for messages sent outside the organization when a permanent record is necessary, confidentiality is important, sensitivity and formality are essential, and when you need to make a persuasive, professional presentation.

Detailed explanation-2: -Letters are the preferred channel of communication for delivering messages inside an organization. Business letters are more confidential than electronic media such as e-mail. Business letters make the best impression if you use a good format such as the popular block style.

Detailed explanation-3: -Which of the following is the best advice for using instant messaging or texting on the job? Use proper grammar and spelling, and proofread your messages. Include both professional and personal contacts in the same contact list to increase your efficiency. Include lots of small talk to convey your personality.

Detailed explanation-4: -Effective direct reply letters use a writer-centered approach. Close Explanation Explanation: The body of a reply letter should contain explanations and additional information. Arrange this information logically and concisely, using graphic highlighting when needed.