BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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True
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False
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Detailed explanation-1: -Your nonverbal communication includes both intentional and unintentional messages, but since it all happens so fast, the unintentional ones can contradict what you know you are supposed to say or how you are supposed to react.
Detailed explanation-2: -Unintentional gestures are emotional reactions or the result of the body’s desire for physical comfort and are often lovingly called fidgets. All can confuse the integrity of your message. An example of a physical comfort gesture is crossing your arms as you listen.
Detailed explanation-3: -However, most experts agree that 70 to 93 percent of all communication is nonverbal. One of the most well-known research projects on nonverbal communication was led by Dr. Mehrabian in the 1960s.
Detailed explanation-4: -Non verbal communication includes only those behaviors that’s are intended. Communicators in high-context cultures (such as those in China, Japan, and Arab countries) tend to be intuitive, contemplative, and group oriented. Ethnocentrism is inherent in all cultures.