BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Of the following, the best beginning for a letter using the indirect approach is
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reasons leading up to the negative news
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a pleasant, neutral statement
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stating the refusal
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requesting action
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Explanation:
Detailed explanation-1: -In the indirect approach, the evidence is presented first, leading therefore to the main idea. This is an inductive argument. This approach is best if your audience may be displeased about or may resist what you have to say.
Detailed explanation-2: -Use the direct approach for good-news or routine messages.
Detailed explanation-3: -When there is a strong possibility that a specific message will evoke a negative response, an indirect approach is considered the best way to create a message.
There is 1 question to complete.