BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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One of your customer service employees, John, has not been following the proper documentation procedure. You want to send an email to the team reviewing the procedure. Who is the audience?
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John the person not following the procedure
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All employees in the company
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People on the customer service team
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Explanation:
Detailed explanation-1: -Relators fall into the Indirect and Open quadrant. The relater employee or manager is very easy to work with and is quite good at cooperating with others. Relators usually strive to create an informal atmosphere at work.
Detailed explanation-2: -Which of the following is NOT a step to reduce verbal communication challenges? Ignore word choice and tone.
Detailed explanation-3: -1 Answer. Body language is not an example of written communication.
Detailed explanation-4: -Email. Text messaging. Voice and video calls. Employee intranet and HR software.
There is 1 question to complete.