BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Opening a letter with a ____ response is usually more effective when answering a customer’s questions.
A
trite
B
direct
C
indirect
D
complex
Explanation: 

Detailed explanation-1: -Effective direct reply letters use a writer-centered approach. Close Explanation Explanation: The body of a reply letter should contain explanations and additional information. Arrange this information logically and concisely, using graphic highlighting when needed.

Detailed explanation-2: -The appropriate salutation often depends on whether you know the name or title of the recipient. You can use “Dear” and the recipient’s name or title if you know their name or title. For instance, “Dear Mr. John” or “Dear marketing director.” You can then include a colon or a comma after the salutation.

Detailed explanation-3: -Response Letter Template In the first paragraph, mention thank you or sorry if needed. This is a situational clause to be added to your letter. In the next paragraph, mention the reason for writing this response letter. Also, please write down the date when you first received a letter from them.

There is 1 question to complete.