BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Virtual agents are also known as bot.
|
|
|
Voice synthesis regenerates human speech to computer-compatible data.
|
|
|
Voice recognition converts a human speaking voice from computer files that represent words or parts of words.
|
|
|
Global positioning system is the system used for allowing multiple PCs communicate directly so that they can share files or work on large problems simultaneously.
|
Detailed explanation-1: -These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include: COVID-19 infection rate and tracking information. Sales help and support issues.
Detailed explanation-2: -A virtual agent (sometimes called an intelligent virtual agent (IVA), virtual rep or chatbot) is a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance to humans.
Detailed explanation-3: -Unlike chatbots, virtual agents have an additional layer: natural language processing, an advanced machine learning technique. Where chatbots rely on a programmable knowledge base, virtual agents pull from that base as well as the custom NLP algorithms that “train” the VA to speak and sound more like a human.
Detailed explanation-4: -Data-driven and predictive (conversational) chatbots are often referred to as virtual assistants or digital assistants, and they are much more sophisticated, interactive, and personalized than task-oriented chatbots.