BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Relationships influence the meanings that are given to words and the words that are actually used. EXAMPLE: “I love you” to a romantic partner means something different than saying those words to a friend.

Detailed explanation-2: -Verbal communication and relationships also affect one another. Verbal communication helps a person develop and maintain relationships with others. Relationships also influence the meanings that are given to words.

Detailed explanation-3: -There are several factors which can impact your ability to speak confidently, including your command of the subject matter, your word choice, the tone of your voice, your body language, and your ability to make direct eye contact with your audience.

Detailed explanation-4: -Answer and Explanation: The correct answer is option B) when verbal and nonverbal messages are contradictory, receivers often give more weight to the nonverbal signals than to the words. Communication through body movement and signs without the use of written and spoken words is termed non-verbal communication.