BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Yes
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No
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Maybe
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Detailed explanation-1: -Business emails should follow the same style as a business letter so that they look professional. They layout is different by they should contain a salutation and a complimentary close. It should contain a signature which is a few lines of text containing the name, job title and contact details of the sender.
Detailed explanation-2: -Although salutations are not required, they are highly recommended. This is especially true when you are writing an email to someone for the first time, writing the first email in what is likely to become a string, or dealing with a difficult or awkward situation.
Detailed explanation-3: -Including a courteous greeting and closing The beginning of your email defines the tone and may influence the recipient’s perception of you. Sending an email to a professional without a greeting, (especially if it is your initial email) can risk the email or its sender (you) being perceived as abrupt.
Detailed explanation-4: -Salutation: The salutation of a formal email is similar to the salutation of a letter. When writing to someone you do not know by name, you put “To Whom it May Concern.” When applying for a job, you would address the person by, “Dear Hiring Manager.” If you do know the recipient’s name, you put “Dear Mr./Ms.
Detailed explanation-5: -A professional email should include a subject line, greeting, body, sign-off, and signature. You should always separate these parts with paragraphs to make your message easily readable. Keep your email body short and concise, and start each paragraph with the most important information.