BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
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suggestions, complaints and grievances
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upward communication
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downward communication
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horizontal communication
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diagonal communication
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Explanation:
Detailed explanation-1: -The grievance is employee dissatisfaction over any aspect of their employment. The grievance procedure provides the employees with a formal channel of appeal to their superiors. In modern organizations, there is a well-established procedure for handing employee grievances that acts as a mode of upward communication.
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