BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Surveys and Suggestion box are examples of ____ Communication
A
Horizontal
B
Downward
C
Diagonal
D
Upward
Explanation: 

Detailed explanation-1: -Surveys are a great example of upward communication because they encourage employees to rate their personal experience working for the company.

Detailed explanation-2: -Upward communication examples include performance reports, suggestion boxes, company meetings, focus groups, and employee satisfaction surveys.

Detailed explanation-3: -Upward communication is the process in which employees directly communicate with upper management to provide feedback, share ideas and raise concerns regarding their day-to-day work. Historically, downward communication was considered as the most important type of communication in the workplace.

Detailed explanation-4: -The common forms of upward communication are reports, direct letters and proposals. On the contrary, the common forms of downward communication are orders, circulars and notices.

Detailed explanation-5: -One of the most common forms of downward communication in the workplace is managers speaking directly with employees. This allows managers to relay the information and be available to answer any employee questions or clarify certain aspects of the news.

There is 1 question to complete.