BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Emotional intelligence (EI) refers to the ability to perceive, use, understand, and manage emotions. Interest in EI and related concepts was fueled by growing recognition that cognitive ability accounts for only a limited amount of the variability found in important life outcomes.

Detailed explanation-2: -Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Detailed explanation-3: -Salovey and Mayer have pinpointed four branches of emotional intelligence. These are perceiving emotion, reasoning with emotion, understanding emotions and managing emotions.

Detailed explanation-4: -Emotional intelligence is defined as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. The term was first coined in 1990 by researchers John Mayer and Peter Salovey, but was later popularized by psychologist Daniel Goleman.