BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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sympathy
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understanding
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positivity
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empathy
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Detailed explanation-1: -This refers to how well an individual can perceive and understand the emotions of another. Cognitive empathy, also known as empathic accuracy, involves “having more complete and accurate knowledge about the contents of another person’s mind, including how the person feels, ” Hodges and Myers say.
Detailed explanation-2: -The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
Detailed explanation-3: -Empathetic is an adjective that describes someone or something that exhibits empathy. Empathy is a high degree of understanding of other people’s emotions. Empathetic and empathic are interchangeable but sympathetic has a slightly different meaning.
Detailed explanation-4: -Types of empathy include cognitive empathy, emotional (or affective) empathy, somatic empathy, and spiritual empathy.