BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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a definition of the problem
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a realistic and logical explanation
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a summary of the main points of the message
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supporting data
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Detailed explanation-1: -Conclusion. The conclusion of a memo should not simply provide a summary of the memo’s entire contents, but it should be a true conclusion-that is, an articulated conviction arrived at on the basis of the evidence presented. The closing paragraph is the place to spell out the bottom line to the reader.
Detailed explanation-2: -Memos have a twofold purpose: they bring attention to problems, and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current production procedure.
Detailed explanation-3: -Often referred to as an executive summary, the first paragraph of a long memo or message serves these functions: Presents the main request, recommendation or conclusion. Summarizes then previews the main facts, arguments and evidence.
Detailed explanation-4: -Your memo should have four parts: the heading, introduction, body and conclusion.