BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The most dangerous approach to conflict resolution is:
A
Avoidance
B
Win/Lose
C
Compromise
Explanation: 

Detailed explanation-1: -Competing – This is the “win-lose” approach. You act in a very assertive way to achieve your goals, without seeking to cooperate with the other party, and it may be at the expense of the other party.

Detailed explanation-2: -To effectively resolve a conflict, all parties need to come away with a workable solution which they agree to. This method is also referred to as the ‘win/win’ method of resolving conflict. It avoids one party feeling like the loser in the situation.

Detailed explanation-3: -1-Competing: This is a “win-lose” approach. You act in a very assertive way. It might be at the cost of others as well. This approach works in emergencies when you should make quick decisions and others know about the approach.

Detailed explanation-4: -Accommodating (low assertiveness and high cooperativeness) Competing (high assertiveness and low cooperativeness) Compromising (medium assertiveness and cooperativeness) Collaborating (high assertiveness and high cooperativeness)

There is 1 question to complete.