BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The most important rule for good listening is:
A
Put the talker at ease
B
Ask Questions
C
Stop Talking
D
Hold your temper
Explanation: 

Detailed explanation-1: -When somebody else is talking, it is important to listen to what they are saying. Do not interrupt, talk over them or finish their sentences for them. Right now, the most important thing that you can do is simply listen to them.

Detailed explanation-2: -Absolutely important is dedicating your undivided attention to the speaker if you are to succeed as an active listener. Eye contact is less important. In most listening situations people use eye contact to affirm listening. The speaker maintains eye contact to be sure the listener or listeners are paying attention.

Detailed explanation-3: -Eye contact, full attention, nodding and words like “go on” and “tell me more” go a long way to keeping you in listening mode and the speaker in speaking mode. If you need to ask a question, be sure it stays “on track” and is meant simply to clarify or to encourage.

Detailed explanation-4: -look at the person who is speaking. think about what they are saying. stay silent. keep hands and feet still.

Detailed explanation-5: -Not only does listening enhance your ability to understand better and make you a better communicator, it also makes the experience of speaking to you more enjoyable to other people.

There is 1 question to complete.