BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -It was Albert Mehrabian, a researcher of body language, who first broke down the components of a face-to-face conversation. He found that communication is 55% nonverbal, 38% vocal, and 7% words only.

Detailed explanation-2: -People can communicate in many ways and through words is one of the ways. In other words, Communication is NOT only through words. There are ways like sign language, gestures, eye contact, and many more.

Detailed explanation-3: -But, communication isn’t always done with words, it can also be done without words, that’s what we called as nonverbal communication. Nonverbal communication means wordless communication and it refers to all of the resources beyond what you say that contributes to the meaning of a message.

Detailed explanation-4: -Verbal communication is about language, both written and spoken. In general, verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body language, gestures, and silence.