BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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set the stage for giving good news
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provide background for a request for action
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smooth the way for an unpleasant message
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give the negative attitude a prominent position
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Detailed explanation-1: -The buffer is a brief, true statement, usually neutral or positive, that both you and your reader agree on.
Detailed explanation-2: -A buffer is a storage device used to compensate for a difference in rate of data flow, or time of occurrence of events, when transmitting data from one device to another.
Detailed explanation-3: -When a company needs to relay bad news – either in a letter or other business communication – a buffer statement is inserted at the beginning of the correspondence to cushion the impact or reduce the severity of the message.
Detailed explanation-4: -Buffer statement It provides neutral or positive information. It sets the tone and often serves as a cushion for the information to come. It is important that the buffer not be overly positive because this can be misleading or set up the reader to expect a positive news message instead.