BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Do not use ALL capital letters to emphasize or highlight your message. This is considered to be rude, and can be interpreted as shouting at someone in terms of email etiquette. Use diplomatic language. Write the email when you have time to think and carefully choose your words.

Detailed explanation-2: -8. Avoid all caps. Using all capital letters in written communication is like shouting in a face-to-face conversation-and no one likes to be yelled at. So it’s usually not appropriate or proper email etiquette to employ all caps in order to convey your message.

Detailed explanation-3: -Some employers consider IM and texting distractions. Which of the following is the best advice for writing the body of an e-mail message? Use numbered or bulleted lists when appropriate.

Detailed explanation-4: -Respond appropriately in accordance with their tone and avoid local colloquialisms. Using the right greeting shows respect. A professional, more proper email would use formal greetings like “hello”, “good afternoon” or “dear” and end formally too with “thank you” or “yours sincerely”.

Detailed explanation-5: -A complimentary closing such as Cheers or All the best is optional in the closing of an e-mail message, but providing your name is mandatory. Down-editing is not recommended when responding to e-mails because it adds to reading time and can seem rude.