BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
What information should you include when answering the phone in a business like manner?
|
|
Your name
|
|
|
The company’s name
|
|
|
A thank you for calling
|
|
|
All of the information
|
Explanation:
Detailed explanation-1: -#2 The phone should be answered with a positive greeting such as “Hello, ” “Good Morning, ” or “Good Afternoon, ” etc. Following the greeting, the person who answers the phone should give his or her name and the name of the business or organization that is being contacted.
There is 1 question to complete.