BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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messages intended for recipients within the organisation
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messages directed to recipients outside the organisation
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interactions between organisational units on the same hierarchical level
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Detailed explanation-1: -Horizontal communication, also called lateral communication, is the practice of sharing information between employees, departments and units within the same level of an organization.
Detailed explanation-2: -Horizontal communication, sometimes referred to as lateral communication, encompasses workplace communications among people, departments or teams at the same level in an organization.
Detailed explanation-3: -Different methods may be used within horizontal communication. Communication makes use of channels, or the way in which messages are delivered. Common channels in the workplace include face-to-face meetings, emails, phone calls, chat programs, and video conferencing.
Detailed explanation-4: -Downward communication occurs when information and messages flow down through an organization’s formal chain of command or hierarchical structure.
Detailed explanation-5: -Lateral/Horizontal Communication: Communication that takes place at same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at same levels or between any horizontally equivalent organizational member.