BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
a type of communication that is generally a response to requests from supervisors
|
|
|
a type of communication that flows from supervisor to employee, from policy makers to operating personnel, or from top to bottom on the organisational chart
|
Detailed explanation-1: -Upward communication is the process by which lower-level company employees can directly communicate with upper management to provide feedback, complaints or suggestions regarding the day-to-day operations of the company.
Detailed explanation-2: -Upward communication is the process by which company employees communicate and share their thoughts and feedback with higher level management. This can take many forms, whether it’s bold new ideas, concerns about procedures, alerts about changes in the industry.
Detailed explanation-3: -Further, there are three directions in which formal communication flows, i.e. vertical, horizontal and diagonal. Vertical communication can take place in two ways – Upward Communication and Downward Communication.
Detailed explanation-4: -The flow of information from the subordinates to superiors is known as upward communication.
Detailed explanation-5: -Upward communication is the process of transmitting information from the bottom levels of an organization to the top levels. It includes judgments, estimations, propositions, complaints, grievance, appeals, reports, etc. from subordinates to superiors.