BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Simply accept the product
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Write a letter of complaint
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Go back to the shop and scold the seller
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Buy a new product
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Detailed explanation-1: -Contact the Seller Most retailers have their return policies on their websites, which includes a section on damaged or defective items. Even small ecommerce businesses will typically include this information on their website or product listing.
Detailed explanation-2: -Reply to Above We thank you for your letter of (Date). We are sorry to learn that you have received certain goods in damaged condition. We are enclosing our credit not for the same. customers, has put us to a considerable loss.
Detailed explanation-3: -Write a complaint letter for the defective product received.
Detailed explanation-4: -I bought the above [item] from your shop on [date]. It is faulty. I understand I am entitled to expect the things I buy to be of acceptable quality. I am sure you will agree that in view of the above problems the [item] was not of a reasonable standard.