BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When you are silent.
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Sitting with your head down.
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Standing in front of a door.
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Never.
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Detailed explanation-1: -In fact, that’s impossible. It’s possible for someone not to talk to another person, but it’s not possible to NOT communicate anything at all. That’s because communication does not involve just words, but it also is related to behavior, and unless one is dead, one always “behaves".
Detailed explanation-2: -One cannot not communicate: Every behavior is a form of communication. Because behavior does not have a counterpart (there is no anti-behavior), it is impossible not to communicate. Even if communication is being avoided (such as the unconscious use of non-verbals or symptom strategy), that is a form of communication.
Detailed explanation-3: -It is impossible for us to not communicate even when we’re silent. Our body is always sending a message. Example of axiom 1: if we see one of our co-workers sitting at his or her desk in silence but is frowning, even if they are not saying anything we clearly understand there is something bothering them.
Detailed explanation-4: -To use the words of Paul Watzlawick, ‘One cannot not communicate. Every behaviour is a form of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is impossible not to communicate.
Detailed explanation-5: -Ineffective communication can lead to many misunderstandings or disagreements, too. This can include making mistakes or completing tasks incorrectly, having your feelings hurt, causing arguments, or distancing yourself from others.