BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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making arrangements with your friends
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when meeting a new service user at work
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sending a text message to your aunt
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talking to your tutor about your work
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Detailed explanation-1: -The purpose of informal communications is to share information in a casual way. It may be to advise your family about your health, to tell a joke, or to share the company of co-workers or friends. Informal communication is relaxing and reduces stress. There is often laughter.
Detailed explanation-2: -Keith Davis found four basic types of informal communication networks: single strand, gossip, probability, and cluster.
Detailed explanation-3: -Distortion: Informal communication networks do not follow any set of rules, definite liners or ways. So it can transmit any kind of information to any person without any respect or fear. Sometimes, informal communication system may spread wrong or distorted news which may sometimes prove harmful even to the employees.